Terms of Service

By accessing or using Orgvatar, you confirm that you are at least 18 years old, have the legal capacity to enter into a binding agreement, and agree to these Terms and our Privacy Policy. If you are using the Service on behalf of a company or organisation, you represent that you have authority to bind that entity to these Terms.

Orgvatar is an AI-native Virtual Organisation platform that provides founders and startups with access to Virtual Avatars (V-Avatars) -- AI-powered professionals that deliver consultations, generate organisational blueprints, and execute tasks within connected third-party tools on your behalf.

The Service includes the Ava intake consultation, the V-Org Design Framework, domain agent sessions with individual V-Avatars, the Agentic Execution Mode (where V-Avatars take actions in connected tools), the Credential Vault, the Execution Log, and the REST API for platform integrators.

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at [email protected] if you suspect unauthorised access to your account.

You may not create accounts using automated means, use false information, or create accounts on behalf of others without their consent.

Subscription Plans: Orgvatar offers Starter, Growth, and Pro subscription plans. Features available under each plan are described on the Pricing page and are subject to change with 30 days' notice.

Billing: Subscriptions are billed monthly or annually in advance. All fees are non-refundable except as required by applicable law or as expressly stated in these Terms.

Payment Processing: Payments are processed by Stripe. By providing payment information, you authorise Stripe to charge your payment method for the applicable subscription fees.

Cancellation: You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You will retain access to the Service until the end of the period for which you have paid.

Price Changes: We may change subscription prices with 30 days' notice. Continued use of the Service after the effective date of a price change constitutes acceptance of the new price.

You agree not to use the Service to:

- Violate any applicable law or regulation
- Infringe the intellectual property rights of others
- Transmit malware, viruses, or other harmful code
- Attempt to gain unauthorised access to any part of the Service or connected systems
- Use the Service to generate content that is defamatory, harassing, or fraudulent
- Reverse engineer, decompile, or disassemble any part of the Service
- Use automated scripts or bots to access the Service in a manner that exceeds reasonable use
- Resell or sublicense access to the Service without our prior written consent

We reserve the right to suspend or terminate your account if you violate these restrictions.

Nature of Consultations: V-Avatar consultations are provided for informational and operational support purposes only. They do not constitute legal, financial, medical, or professional advice. You are solely responsible for decisions made based on V-Avatar outputs.

Agentic Execution: When you connect third-party tools and enable V-Avatars to take actions on your behalf, you authorise those actions and accept responsibility for their consequences. High-risk actions (as defined in the Execution Log) require your explicit approval before execution.

Approval Gates: You acknowledge that the Approval Gates system is designed to prevent unauthorised high-risk actions. You are responsible for reviewing and approving or rejecting pending actions in a timely manner.

No Guarantee of Outcomes: We do not guarantee that V-Avatar consultations, blueprints, or executed actions will achieve any particular business outcome. Startup success depends on many factors outside our control.

When you connect third-party tools (e.g., Xero, GitHub, HubSpot) to Orgvatar, you grant us permission to store your credentials (API keys, OAuth tokens) in encrypted form and to use them to execute actions on your behalf as instructed through the platform.

You are responsible for ensuring that your use of connected tools complies with the terms of service of those tools. We are not responsible for any actions taken by V-Avatars in connected tools that result from incorrect credentials, misconfigured permissions, or instructions you have provided.

You may revoke access to any connected tool at any time through the Connect Tools page.

Our IP: The Orgvatar platform, V-Avatar system, V-Org Design Framework, and all associated software, designs, and content are owned by Orgvatar and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our IP without our prior written consent.

Your IP: You retain ownership of all content you provide to the Service, including startup profile data, consultation inputs, and documents generated through the platform. By using the Service, you grant us a limited, non-exclusive licence to process your content solely to deliver the Service.

Generated Content: Documents, blueprints, and other outputs generated by V-Avatars on your behalf are owned by you, subject to our right to retain anonymised, aggregated data for product improvement.

If you access the Service via the REST API as a platform integrator, you agree to the following additional terms:

- API keys must not be shared, embedded in client-side code, or exposed publicly
- You are responsible for all API usage under your API keys
- Rate limits apply as specified in the API Documentation
- We may revoke API access if usage violates these Terms or causes harm to the platform
- You must display appropriate attribution to Orgvatar in your integration

To the maximum extent permitted by applicable law, Orgvatar shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of or inability to use the Service.

Our total liability to you for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid to us in the 12 months preceding the claim.

These limitations apply regardless of the legal theory under which the claim is brought and even if we have been advised of the possibility of such damages.

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. We do not warrant that V-Avatar outputs will be accurate, complete, or suitable for any particular purpose.

You agree to indemnify and hold harmless Orgvatar and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third party's rights.

We may suspend or terminate your access to the Service at any time, with or without notice, if you violate these Terms or if we determine that your use poses a risk to the platform or other users.

You may terminate your account at any time by contacting [email protected]. Upon termination, your right to use the Service ceases immediately. We will delete your personal data in accordance with our Privacy Policy.

These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles. Any dispute arising from these Terms shall be resolved by binding arbitration in accordance with the rules of [Arbitration Body], except that either party may seek injunctive relief in a court of competent jurisdiction.

If you are a consumer in the European Union, you may also submit a complaint to your local consumer protection authority or use the EU Online Dispute Resolution platform.

We may update these Terms from time to time. We will notify you of material changes by email or via a prominent notice on the platform at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

For questions about these Terms, contact us at:

Email: [email protected]
Address: Orgvatar, [Registered Address]